PRIVACY POLICY

Victoria Renucci

Last updated: April 2026

At Victoria Renucci, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and what rights you have over your information.

By using our website and placing an order, you acknowledge having read and accepted this Privacy Policy.

1. Who We Are

Victoria Renucci is an original clothing brand.

Registered address: Résidence Prima Office N°105, Appt 16, Étage 3, Angle Mostafa Maani et 11 Janvier, Casablanca – Morocco.

Contact email: bonjour@victoriarenucci.com.

We are the data controller responsible for your personal information collected through this website.

2. What Data We Collect

We collect the following personal data when you place an order or contact us:

• Full name

• Email address

• Delivery address

• Phone number (if provided)

• Payment information (processed securely by Payzone — we do not store card details)

• Order history and preferences

• IP address and browser information (collected automatically via cookies)

3. How We Use Your Data

We use your personal data for the following purposes:

• Processing and fulfilling your orders

• Sending order confirmations, invoices, and shipping notifications

• Handling returns, refunds, and customer service requests

• Improving our website and user experience

• Sending marketing communications (only with your consent)

• Complying with legal obligations

We will never use your data for any purpose other than those listed above without your prior consent.

4. How We Share Your Data

We do not sell or rent your personal data to any third party. We only share your data with trusted partners strictly necessary for order fulfilment:

• Colissimo / La Poste — for shipping and delivery

• Payzone — for secure payment processing

• Shopify — our e-commerce platform (data hosted on their secure servers)

All third-party partners are required to handle your data in compliance with applicable data protection laws.

5. How Long We Keep Your Data

We retain your personal data for the following periods:

• Order data: 5 years (for accounting and legal compliance)

• Customer account data: until you request deletion

• Marketing data: until you unsubscribe or withdraw consent

After these periods, your data is securely deleted or anonymised.

6. Your Rights

Under applicable data protection laws (including the GDPR for European customers), you have the following rights:

• Right to access — you can request a copy of the data we hold about you

• Right to rectification — you can ask us to correct inaccurate data

• Right to erasure — you can ask us to delete your personal data

• Right to restriction — you can ask us to limit how we use your data

• Right to data portability — you can request your data in a structured format

• Right to object — you can object to the processing of your data for marketing purposes

To exercise any of these rights, please contact us at [your contact email]. We will respond within 30 days.

7. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. For full details on the cookies we use, please refer to our Cookie Policy available on our website.

You can manage your cookie preferences at any time via your browser settings.

8. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

All payment transactions are encrypted and processed securely by Payzone. We do not store any payment card information on our servers.

9. International Data Transfers

As Victoria Renucci is based in Morocco and uses service providers such as Shopify (based in Canada), your data may be transferred outside of the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The latest version will always be available on our website with the date of the last update.

We encourage you to review this page periodically.